Refund Policy

Last updated: [INSERT DATE]

This Privacy Policy explains how Race Sponsor Pro collects, uses, stores and protects your personal information when you visit our website, purchase a digital product, contact us, or sign up to receive updates from us.

By using this website, you agree to the collection and use of your personal information as described in this Privacy Policy.

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1. Who We Are

This website is operated by:

Business name: [INSERT BUSINESS NAME]
Trading name: Race Sponsor Pro
Business address: [INSERT BUSINESS ADDRESS]
Email address: [INSERT EMAIL ADDRESS]
Website: [INSERT WEBSITE URL]

For privacy-related questions, you can contact us at:

[INSERT EMAIL ADDRESS]

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2. What Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly

This may include:

• your name

• email address

• billing address

• phone number, if provided

• order details

• payment and checkout information

• messages you send through contact forms

• newsletter sign-up information

• customer support enquiries

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Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• browser type

• device type

• pages visited

• time spent on the website

• referral source

• approximate location

• cookie and tracking information

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Information from purchases

When you buy a Race Sponsor Pro digital product, we may collect and store:

• product purchased

• order number

• transaction date

• download/access status

• invoice or receipt information

• refund or support history

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We do not normally store your full payment card details ourselves. Payments are usually processed securely by Wix, PayPal, Stripe or another payment provider.

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3. How We Use Your Personal Information

We use your personal information to:

• process your order

• deliver your digital download

• send order confirmations and receipts

• provide customer support

• respond to enquiries

• manage refunds, disputes or technical issues

• improve our website and products

• protect the website from fraud, abuse or security threats

• send marketing emails where you have signed up or where the law allows

• comply with legal, tax, accounting and business record obligations

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4. Our Lawful Basis for Using Your Data

We only use your personal information when we have a lawful basis to do so. The ICO says organisations must identify a valid lawful basis for collecting and using personal data under UK GDPR.
 

Our lawful bases may include:

Contract

We use your personal information to fulfil your order and provide your digital download.

For example, we need your name, email address and order details to deliver the product you purchased.

Legal Obligation

We may need to keep certain information for tax, accounting, consumer law, fraud prevention or legal compliance purposes.

Legitimate Interests

We may use limited information to improve our website, respond to enquiries, manage our business, prevent fraud, and understand how customers use our site.

Consent

We may rely on your consent for certain activities, such as sending marketing emails where consent is required or using non-essential cookies where required.

You can withdraw consent at any time.

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5. Digital Downloads and Order Processing

When you purchase a digital download, your personal information may be used to:

• confirm your payment

• create an order record

• send you a download link

• give access to the digital files

• provide technical support

• prevent unauthorised access or misuse

Your order information may be processed through Wix and any payment provider used at checkout.

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6. Marketing Emails

You may choose to sign up to receive updates, offers, product news, motorsport sponsorship tips or related content from Race Sponsor Pro.

We will only send marketing emails where we have a lawful basis to do so.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at:

[INSERT EMAIL ADDRESS]

We will not sell your email address to other businesses.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that help websites work properly, remember preferences, analyse traffic and support marketing.

We may use:

• essential cookies needed for the website and checkout to work

• analytics cookies to understand website performance

• marketing cookies to measure campaigns or show relevant advertising

• security cookies to help prevent fraud and abuse

Where required, you will be asked for consent before non-essential cookies are used.

You can manage cookie settings through the website cookie banner, your browser settings, or Wix cookie settings.

You should also create a separate Cookie Policy or add a cookie section/page in Wix.

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8. Who We Share Your Personal Information With

We may share your personal information with trusted service providers who help us operate the website and deliver our products.

These may include:

• Wix, our website and ecommerce platform

• payment providers such as PayPal, Stripe, Wix Payments or similar

• email marketing providers

• analytics providers

• accounting or bookkeeping software

• customer support tools

• IT, website security or hosting providers

• professional advisers, such as accountants or legal advisers

• law enforcement or regulators where legally required

We only share personal information where necessary and where there is a lawful reason to do so.

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9. International Data Transfers

Some of the services we use may process or store personal information outside the UK, Ireland or European Economic Area.

Where this happens, we expect service providers to use appropriate safeguards required by data protection law.

The ICO says privacy information should explain international transfers and safeguards where applicable.

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10. How Long We Keep Your Personal Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

• order records: up to [INSERT PERIOD, e.g. 6 years] for tax and accounting purposes

• customer support messages: up to [INSERT PERIOD, e.g. 2 years]

• email marketing records: until you unsubscribe or withdraw consent

• website analytics data: according to your analytics provider settings

• legal, dispute or fraud records: as long as reasonably needed to protect our rights

When personal information is no longer needed, we will delete it or anonymise it where appropriate.

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11. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

These steps may include:

• using secure website and checkout systems

• limiting access to personal information

• using password-protected accounts

• using trusted third-party platforms

• keeping software and systems updated

• monitoring for suspicious activity where possible

No website or online system can be guaranteed to be completely secure, but we aim to use reasonable safeguards.

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12. Your Data Protection Rights

Depending on where you live and the applicable law, you may have rights over your personal information.

These may include the right to:

• access the personal information we hold about you

• correct inaccurate or incomplete information

• request deletion of your personal information

• restrict how we use your information

• object to certain uses of your information

• request transfer of your information

• withdraw consent where processing is based on consent

• complain to a data protection regulator

The Irish Data Protection Commission explains that GDPR gives individuals rights over personal data, including access rights and the right to raise concerns with the DPC.

To exercise your rights, contact us at:

[INSERT EMAIL ADDRESS]

We may need to verify your identity before responding.

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13. Complaints

We hope to resolve any privacy concern directly with you first.

You can contact us at:

[INSERT EMAIL ADDRESS]

You also have the right to complain to a data protection regulator.

UK customers

You can contact the Information Commissioner’s Office, the UK data protection regulator. The ICO says UK organisations or organisations collecting data from people in the UK should tell people they can complain to the ICO and provide its contact details.

Irish customers

You can contact the Data Protection Commission, Ireland’s data protection regulator. The DPC explains that individuals have the right to raise concerns with the DPC if they feel their data protection rights are not being respected.

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14. Children’s Privacy

Race Sponsor Pro is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

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15. Links to Other Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices, content or security of external websites.

You should read the privacy policy of any third-party website you visit.

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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be posted on this page with the updated date.

Any changes will apply from the date they are published on the website.

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17. Contact Us

For questions about this Privacy Policy or how we use your personal information, contact:

Business name: [INSERT BUSINESS NAME]
Trading name: Race Sponsor Pro
Email: [INSERT EMAIL ADDRESS]
Website: [INSERT WEBSITE URL]
Address: [INSERT BUSINESS ADDRESS]

rder, deliver your digital download, provide support and comply with legal obligations. See our Privacy Policy for more information.